Why Is My Phone on SOS? Updates on the Verizon Outage – Hollywood Life

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Why Is My Phone on SOS? Updates on the Verizon Outage – Hollywood Life


POLAND - 2023/09/19: In this photo illustration, a Verizon logo seen displayed on a smartphone with stock market percentages in the background. (Photo Illustration by Omar Marques/SOPA Images/LightRocket via Getty Images)
Image Credit: SOPA Images/LightRocket by way of Gett

In case you’re a Verizon buyer, you most likely seen that your telephone was on SOS at the moment, August 30, 2025. People throughout the United States — primarily on the East Coast and in components of California — complained that their mobile service was down.

According to downdetector.com, there have been greater than 23,000 reviews of outages that afternoon, and Verizon acknowledged the problem. So, what’s taking place with Verizon, and what are you able to do in case your iPhone is in SOS mode?

Learn in regards to the outage and discover out what to do in case you had been affected right here.

Why Is My Phone on SOS?

If you’re a Verizon Wireless buyer and your telephone is in SOS mode, it’s as a result of a widespread outage with the service.

An iPhone could possibly be in SOS mode as a result of the system is just not related to a mobile community. If a service isn’t having an outage, Apple means that iPhone prospects restart their units and take a look at reconnecting to their community. However, if there’s a widespread community outage, then iPhone customers ought to contact their service.

How Did the Verizon Outage Happen?

The mass Verizon outage throughout America is seemingly as a result of a “software issue,” the corporate confirmed in a press release, in line with a number of retailers.

“We are aware of a software issue impacting wireless service for some customers,” Verizon’s assertion learn. “Our engineers are engaged, and we are working quickly to identify and solve the issue.”

Verizon additionally suggested prospects to “visit our Check Network Status page for updates on service in your area.”

“We know how much people rely on Verizon and apologize for any inconvenience,” the remainder of the assertion learn. “We appreciate your patience. Thank you again.”

Is Verizon Still Down?

It will depend on the world and buyer, however on the time of publication, there are nonetheless outages being reported throughout the nation. Complaints on downdetector.com rose at round 12:30 p.m. ET to greater than 20,000, and new reviews decreased afterward. However, there have been nonetheless greater than 18,000 reviews on the location.

Customers in Florida, California, Wisconsin and different states had been nonetheless reporting mobile points by 6:00 p.m. ET on downdetector.com. Many claimed their telephones weren’t working for a number of hours that day.

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