Measuring Dialogue Intelligibility for Netflix Content | by Netflix Technology Blog | May, 2025

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Measuring Dialogue Intelligibility for Netflix Content | by Netflix Technology Blog | May, 2025

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Enhancing Member Experience Through Strategic Collaboration

Ozzie Sutherland, Iroro Orife, Chih-Wei Wu, Bhanu Srikanth

At Netflix, delivering the absolute best expertise for our members is on the coronary heart of all the things we do, and we all know we will’t do it alone. That’s why we work intently with a various ecosystem of expertise companions, combining their deep experience with our artistic and operational insights. Together, we discover new concepts, develop sensible instruments, and push technical boundaries in service of storytelling. This collaboration not solely empowers the gifted creatives engaged on our exhibits with higher instruments to carry their imaginative and prescient to life, but in addition helps us innovate in service of our members. By constructing these partnerships on belief, transparency, and shared function, we’re capable of transfer sooner and extra meaningfully, all the time with the purpose of constructing our tales extra immersive, accessible, and pleasant for audiences in all places. One space the place this collaboration is making a significant impression is in enhancing dialogue intelligibility, from set to display screen. We name this the Dialogue Integrity Pipeline.

Dialogue Integrity Pipeline

We’ve all been there, settling in for an evening of leisure, solely to seek out ourselves straining to catch what was simply mentioned on display screen. You’re wrapped up within the story, completely invested, when abruptly a key line of dialogue vanishes into skinny air. “Wait, what did they say? I can’t understand the dialogue! What just happened?”

You might choose up the distant and rewind, flip up the amount, or strive to stick with it and hope this doesn’t occur once more. Creating subtle, fashionable sequence and movies requires an unimaginable inventive & technical effort. At Netflix, we try to make sure these nice tales are straightforward for the viewers to get pleasure from. Dialogue intelligibility can break down at a number of factors in what we name the Dialogue Integrity Pipeline, the journey from on-set seize to last playback at dwelling. Many sides of the method can contribute to dialogue that’s obscure:

  • Naturalistic appearing types, numerous speech patterns, and accents
  • Noisy places, microphone placement issues on set
  • Cinematic (excessive dynamic vary) mixing types, extreme dialogue processing, substandard gear
  • Audio compromises via the distribution pipeline
  • TVs with insufficient audio system, noisy dwelling environments

Addressing these points is essential to sustaining the usual of excellence our content material deserves.

Measurement at Scale

Netflix makes use of industry-standard loudness meters to measure content material and its adherence to our core loudness specs. This software additionally offers suggestions on audio dynamic vary (loud to gentle) which impacts dialogue intelligibility. The Audio Algorithms staff at Netflix needed to take these measurements additional and develop a holistic understanding of dialogue intelligibility all through the runtime of a given title.

The staff developed a Speech Intelligibility measurement system based mostly on the Short-time Objective Intelligibility (STOI) metric [Taal et al. (IEEE Transactions on Audio, Speech, and Language Processing)]. Firstly, a speech exercise detector analyses the dialogue stem to render speech utterances, that are then in comparison with non-speech sounds within the combine, sometimes Music and Effects. Then the system calculates the Signal-to-Noise ratio, in every speech frequency band, the outcomes of that are summarized succinctly, per-utterance on the vary [0, 1.0], to quantify the diploma to which competing Music and Effects can distract the listener.

This chart exhibits how eSTOI (prolonged Short-Time Objective Intelligibility) technique measures dialogue (fg [foreground] stem within the graphic) towards non-speech (bg [background] stem within the graphic) to guage intelligibility based mostly on competing non-speech sound.

Optimizing Dialogue Prior to Delivery

Understanding dialogue intelligibility throughout Netflix titles is invaluable, however our mission goes past evaluation — we try to empower creators with the instruments to craft mixes that resonate seamlessly with audiences at dwelling.

Seeing the dearth of devoted Dialogue Intelligibility Meter plugins for Digital Audio Workstations, we teamed up with {industry} leaders, Fraunhofer Institute for Digital Media Technology IDMT (Fraunhofer IDMT) and Nugen Audio to pioneer an answer that enhances artistic management and ensures crystal-clear dialogue from combine to last supply.

We collaborated with Fraunhofer IDMT to adapt their machine-learning-based speech intelligibility answer for cross-platform plugin requirements and introduced in Nugen Audio to develop DAW-compatible plugins.

Fraunhofer IDMT

The Fraunhofer Department of Hearing, Speech, and Audio Technology HSA has performed important analysis and growth on media processing instruments that measure speech intelligibility. In 2020, the machine learning-based technique was built-in into Steinberg’s Nuendo Digital Audio Workstation. We approached the Fraunhofer engineering staff with a collaboration proposal to make their expertise accessible to different audio workstations via the cross-platform VST (Virtual Studio Technology) and AAX (Avid Audio Extension) plugin requirements. The scientists had been eager on the challenge and supplied their dialogue intelligibility library.

The Fraunhofer IDMT Dialogue Intelligibility Meter built-in into the Steinberg Nuendo Digital Audio Workstation.

Nugen Audio

Nugen Audio created the VisLM plugin to supply sound groups with an environment friendly and correct approach to measure mixes for conformance to conventional broadcast & streaming specs — Full Mix Loudness, Dialogue Loudness, and True Peak. Since then, VisLM has turn out to be a broadly used software all through the worldwide post-production {industry}. Nugen Audio partnered with Fraunhofer, integrating the Fraunhofer IDMT Dialogue Intelligibility libraries into a brand new industry-first software — Nugen DialogCheck. This software provides re-recording mixers real-time insights, serving to them modify dialogue readability on the most vital factors within the mixing course of, guaranteeing each phrase is obvious and understood.

Clearer Dialogue Through Collaboration

Crafting crystal-clear dialogue isn’t only a technical problem — it’s an artwork that requires steady innovation and powerful {industry} collaboration. To empower creators, Netflix and its companions are embedding superior intelligibility measurement instruments straight into DAWs, giving sound groups the power to:

  • Detect and resolve dialogue readability points early within the combine.
  • Fine-tune speech intelligibility with out compromising inventive intent.
  • Deliver immersive, accessible storytelling to each viewer, in any listening surroundings.

At Netflix, we’re dedicated to pushing the boundaries of audio excellence. From pioneering the eSTOI (prolonged short-term goal intelligibility) technique to collaborating with Fraunhofer and Nugen Audio on cutting-edge instruments just like the DialogCheck Plugin, we’re setting a brand new normal for dialogue readability — guaranteeing each phrase is heard precisely as creators supposed. But innovation doesn’t occur in isolation. By working along with our companions, we will proceed to push the boundaries of what’s attainable, fueling creativity and driving the way forward for storytelling.

Finally, we’d like to increase a heartfelt because of Scott Kramer for his contributions to this initiative.

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