Here’s a brand new strategy to miss a flight … a Waymo passenger says his driverless experience to the airport would not cease taking him round in circles … and he documented his journey nightmare on video.
Footage exhibits a person named Mike Johns sitting behind his Waymo experience, which will not cease circling a car parking zone.
Mike calls Waymo customer support to report the difficulty, telling them he is at risk of lacking his flight … however the rep is unable to cease the automotive in its tracks … and Mike retains being pushed in a circle.
It’s humorous … Mike wonders if he is being pranked, and he says it appears like he is in a science fiction thriller.
Ultimately, Mike says his Waymo drove him round in 8 circles … and he ended up lacking his flight.
Mike claims he is but to be reimbursed for the missed flight, ripping Waymo for having no empathy and ignoring him with a customer support division that is absolutely automated and run by synthetic intelligence.
Sounds just like the expertise is souring Waymo for Mike … subsequent time he wants a experience, he says he will preserve it old school with a Lyft or Uber.
Waymo — run by Google’s mother or father firm Alphabet Inc. — continues to be fairly new to the taxi biz … and it is clear there are nonetheless some hiccups to iron out.