A six-year-old boy named Casper grew to become an surprising globetrotter because of Spirit Airlines, who by accident positioned him on the improper airplane.
According to experiences, Casper had boarded his first-ever flight from Philadelphia on Thursday (December 21). Reports declare he was anticipated to reach at Fort Myers Airport. However, when his grandmother, Maria Ramos, waited for him to exit the gate of arriving flights, the younger boy didn’t present up, per NBC News.
Ramos would quickly uncover that Spirit Airlines hadn’t flown Casper to the proper vacation spot. He had landed on a distinct plane that ended up taking him to Orlando International Airport.
Frightening Ordeal As Grandson Goes Missing
“They told me, ‘No, he’s not on this flight. He missed his flight,’” she recalled the horrific incident to WINK News. “I ran inside the plane to the flight attendant, and I asked her, ‘Where’s my grandson? He was handed over to you at Philadelphia?’ She said, ‘No, I had no kids with me.’”
Understandably, Ramos panicked as he seen that every one passengers, who ought to have been on Casper’s flight, had already deboarded the airplane. This triggered a rush of assorted ideas in her thoughts.
Her grandson finally known as her and knowledgeable her that the plane he was on had taken him to Orlando. This information compelled Ramos to drive 4 hours to the airport the place he landed.
The budget-friendly airline grew to become conscious of the mix-up and reportedly supplied to cowl the fuel bills for the prolonged drive it took to get to Orlando.
Spirit Airlines hadn’t offered an in depth clarification as to why they despatched Casper to the improper location and the way he may board an plane for the Orlando flight with no legitimate ticket.
Spirit Airlines Addressed The Incident
A spokesperson for the corporate has since launched an announcement, which learn, “On Dec. 21, an unaccompanied child traveling from Philadelphia (PHL) to Fort Myers (RSW) was incorrectly boarded on a flight to Orlando (MCO).”
“The child was always under the care and supervision of a Spirit Team Member, and as soon as we discovered the error, we took immediate steps to communicate with the family and reconnect them.” The assertion concluded, “We take the safety and responsibility of transporting all of our Guests seriously and are conducting an internal investigation. We apologize to the family for this experience.”
Ramos has been attempting to get an evidence for the error on the airline’s behalf, however to this point she hasn’t heard again with any kind of reasoning on how Casper ended up on the improper flight.
His mom instantly handed Casper to a flight attendant on the Philly airport, including to the confusion. The flight attendant took on the accountability of caring for the younger boy and guaranteeing he was on the proper airplane.
The Family Still Wants Answers
Ramos now grapples with unanswered questions, questioning if Spirit Airlines mistakenly allowed her grandson to wander via the airport unattended, main him to lose his manner and board the improper flight.
Additionally, Spirit says the boy was accompanied always and that the mishap was a easy error, although Ramos desires an precise clarification as to how this could possibly be attainable.
“We take the safety and responsibility of transporting all of our Guests seriously and are conducting an internal investigation. We apologize to the family for this experience,” a spokesperson for Spirit concluded.
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