Our Ways of Working Survey Results: Listening, studying and Leaping Forward

At Spotify, our workers’ flexibility is rooted in our tradition. Our Work From Anywhere program embodies this, supporting Spotifiers to decide on the place they work greatest to be able to deliver their most genuine and impactful selves. We imagine work could be achieved from wherever, it doesn’t must be accomplished in an workplace.This perspective permits us to faucet into new expertise swimming pools, retain present expertise and in the end turn into extra environment friendly by streamlining how we work throughout Spotify. We are subsequently capable of lean into the way forward for work as a result of we’ve seen these advantages firsthand.

We thrive in unchartered territory and infrequently discover it challenges us to refine our methods of working enabling us to work smarter and extra productively while being cognisant of our wellbeing. In truth, we wish to proactively improve workers’ wellbeing – and for that we should hear up. While we’re at all times listening, we use our annual survey about Ways of Working to test in with Spotifiers and particularly to take a look at themes and traits.

This 12 months, we obtained nice suggestions that highlights what Spotifiers suppose is working effectively and areas the place we are able to enhance. Here are some the headlines:

1. Spotifiers admire work from wherever. 

Our workers love the flexibleness and selection that working from wherever brings. It means they’ll personalise their days across the work they must do, while being in the most efficient surroundings for them. They see the selection we give them as an indication of belief. And they admire understanding that we worth affect and end result over work location in our every day work and development alternatives. 

2. We proceed to seek out methods to help Spotifiers and one another.

Spotifiers additionally acknowledged that we’re on this journey collectively. They stated they’re prepared and prepared to iron out the creases in methods of working due to the excessive worth they place on flexibility. Our band members are in search of alternatives to study greatest practices from one another, to seek out extra methods to work transparently and inclusively. We see a possibility to additional streamline and curate communication in regards to the methods of working, to encourage and enhance data sharing throughout Spotify groups. 

3. We attempt for a balanced mix of synchronous and asynchronous work.

Productivity has remained excessive since we began Work From Anywhere. To stay productive and help Spotifers’ wellbeing, we have to be certain that conferences assist, not hinder productiveness. We will probably be extra cognisant in regards to the goal of conferences and ask ourselves how we are able to proceed to work throughout distributed time zones with out simply counting on conferences to maneuver initiatives ahead. Together and as groups, we’ll proceed to seek out the appropriate mix of asynchronous and synchronous work to swimsuit our every day work and contribute to the collaborative effort. We additionally acknowledge that relying on whether or not you’re within the room or not for a gathering impacts a Spotifier’s expertise and feeling of inclusion, so we’ll proceed to concentrate on creating equitable experiences so that each one  Spotifiers can talk, contribute and collaborate equally. We’ll additionally hold encouraging groups to proactively set up agreements on how they’ll greatest work collectively, creating or refining norms they might have established through the top of the pandemic and never since revisited. We acknowledge the advantages of higher conferences, in addition to making time for asynchronous work and imagine that with totally different duties and jobs, this needs to be finished largely by the groups themselves with the expectation that everybody has a job to play. 

4. Our workplaces are valued. 

Whilst social time and collaboration are cited as the principle causes to work from the workplace, many Spotifiers additionally come to focus, and admire the variability in areas. Whilst we see every day and weekly shifts and even seasonal shifts within the utilisation of our workplaces, Spotifiers see our areas as connection factors to deliver individuals collectively, whether or not or not the individuals are a part of their direct groups or just colleagues who work side-by-side. They additionally see them as separation factors that help their work-life and life-work stability. 

One of the most typical items of suggestions was to look into how we collect, what number of occasions we meet in individual, and the way we take advantage of bonding as groups once we’re bodily within the workplace house, however our colleagues will not be. What this all seems to be like in a world the place we’re given the flexibleness to decide on the place we work, purpose to be extra sustainable, journey much less, and be environment friendly with our time is one thing we’ll dig deeper into.

Overall, the survey reiterated to us that one measurement doesn’t match all, and that embracing flexibility alongside belief offers us a large benefit when it comes to worker satisfaction, sense of belonging and higher work-life stability. 

What’s subsequent? We’ll construct on this momentum, evolve based mostly on our learnings, embrace our boldness and hold listening to our individuals.