A Black lady is accusing a North Carolina Chick-Fil-A worker of writing a racist slur on her receipt, and snapped a now-viral image to show it.
Nyiashia Jackson, 19, entered the drive-thru in Charlotte final week, the place she says the incident occurred.
Black Chick-Fil-A Customer Receives Racist Slur On Her Receipt, Photos Show
When Jackson obtained her order, she discovered her title was changed with a racial slur – the N-word – with the slur in query misspelled with just one G, in line with WCCB Charlotte.
“I was just in shock. I literally parked right there, I couldn’t eat the food,” Jackson advised the information outlet.
She mentioned she gave the primary employee her title earlier than pulling as much as the drive-thru window, the place one other worker who handed her the order tipped her off to the racist slur, WSOC studies.
“In a press release, Chick-Fil-A mentioned it was sorry for the incident and likewise claimed, nonetheless, that it was merely a ‘misspelling of the client’s title’.”
Bull!!! Her title is Nyiashia Jackson! https://t.co/SGEGeeEbQI
— Patricia Thom (@PatriciaThom10) February 24, 2023
“He was like, ‘You might want to look what they put your name as,’” Jackson advised the outlet. “I was just in shock. I literally parked right there. I couldn’t eat the food, I was just in shock.”
Nyiashia Jackson’s Mother Demands Employee Be Fired, Chick-Fil-A Releases Statement
Jackson’s mom, April, added “a young lady who took her order asked her name. She told them her name was Nyiashia and she put on her ticket (N-word).”
She went on to say that she desires the worker in query to be fired.
Chick-Fil-A launched a press release to WCCB stating the corporate’s “expectation that guests at all Chick-fil-A restaurants are treated with honor, dignity, and respect,” and that the placement has tried to attach with Jackson to apologize immediately.
“The Operator/Owner of Chick-fil-A Mountain Island has thoroughly investigated and tried to connect with the customer to better understand her experience and apologize for the situation,” it mentioned.
Racial slur seems on NC lady’s Chick-Fil-A receipt as an alternative of her title, firm apologizes https://t.co/1uTEmV9mg2 pic.twitter.com/HejGSoH407
— Eyewitness News (@ABC7NY) February 22, 2023
Fast Food Chain Claims Location Has “Started Additional Training To Make Sure This Doesn’t Happen Again”
The quick meals chain’s assertion tried to elucidate away the slur, stating “we understand this to be a misspelling of the customer’s name,” and that “the operator has started additional training… to ensure this doesn’t happen again.”
“Though we understand this to be a misspelling of the customer’s name, that does not negate the impact or experience had by our guests. The Operator has started additional training at his restaurant to ensure this doesn’t happen again. We sincerely apologize for the harm caused by this incident,” the corporate added.
Jackson’s infuriated mom derided the considered coaching, and that she desires the worker fired, not educated “to not name somebody a n*****.
“You shouldn’t have to be trained to not call someone a n—. I’m just being as honest as I can be, I want the employee fired,” she advised WSOC.
Wow stylish fil a pic.twitter.com/4Qv1lTggre
— CORNELIU$ (@_C0RNELIUS) February 21, 2023
Family Currently In The Process Of Suing Chick-Fil-A, A Company With A History Of Such Issues
April Jackson did affirm that Chick-Fil-A has reached out to the household, however added she couldn’t converse on the matter as they’re presently within the strategy of submitting a lawsuit towards the quick meals firm.
This is hardly the primary time Chick-Fil-A has been accused of racism or different discriminatory incidents. In September, a tone-deaf tweet about serving the Black neighborhood caught the eye of social media, who excoriated the corporate, in line with NBC News.
And in 2019, CEO Dan Cathy’s public feedback opposing homosexual marriage led to widespread backlash, protests and boycotts of the model, CNBC reported on the time.