UK tech agency opens consulting division to assist lodge buyers, house owners and operators develop their enterprise and enhance digital visitor experiences.
CHELTENHAM, UK – UK lodge expertise firm Journey Hospitality has introduced the launch of its first Consultancy division, devoted to serving to hoteliers digitally rework their enterprise and the business as a complete.
As a part of the corporate’s mission to revolutionise lodge ecommerce, the brand new Consulting division is headed by Strategic Director Simon Kaye and Susanne Williams as Commercial Director – Consulting.
Kaye joins Journey from his position as VP Services and Client Delivery for Alliants. HIs expertise background, paired with business nous, sees Kaye act as a surrogate CIO for hospitality firms, figuring out gaps in expertise stacks and offering options to make sure companies are performing effectively at this time and sooner or later.
Williams returns to Journey Hospitality from Alliants to ship methods that drive progress within the business and expertise house for resorts. Her experience in driving profitability throughout all income streams with business frameworks that ship enterprise change at board degree will present Journey’s purchasers with distinctive analyses and proposals to enhance efficiency.
Simon Bullingham, founder and CEO of Journey Hospitality, stated: “It’s important to us that we engage with our partners and customers to drive wider change in hotel ecommerce – and a more profitable future for the industry. The launch of our Consultancy division allows Journey Hospitality to further extend support to the industry, helping investors, owners and operators identify opportunities to improve both today and tomorrow.”
Williams stated: “Returning to Journey was an easy choice. I know how much value they add to their clients and how customer relationships are integral to the way they do business. The new Consultancy division will build upon that ethos in an area of the industry that Journey has previously not explored – working closely with investors, owners and operators to identify transformational opportunities for growth.”
Kaye stated: “With our proven track record of delivering strategies that drive growth in both the commercial and back-of-house for hotel groups and individual properties, I’m excited to lead this new chapter for Journey Hospitality along with Susanne. I look forward to helping companies through digital transformation and improving their operational effectiveness whilst keeping guests at their heart.”
Journey’s new consultancy workforce has expertise in reinvigorating hospitality firms, together with main manufacturers similar to Four Seasons, Warner Leisure and Soho House’s enterprise Mollie’s Motel and Diners.
In March 2022, Journey Hospitality launched its revolutionary all-in-one ecommerce platform, onejourney® servicing over 130 luxurious resorts and resorts worldwide, facilitating multi-product buying baskets, and driving gross sales of non-accommodation amenities and companies, and ancillary income streams.
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