Nanci Veitch, Design Program Manager

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Nanci Veitch, Design Program Manager


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Spotify Design Team

To showcase our band members, once in a while we put a Spotifier within the limelight. Today’s headliner is Nanci Veitch, Design Program Manager for Design Ops in London. Put in your headphones, hit play, and skim alongside!

Questions & Answers

Why are you a Design Program Manager?

As a child I used to be passionate in regards to the arts — someday in my early 20’s I realised I wasn’t resilient sufficient to be an actor, gifted sufficient to be a singer and may barely maintain a paintbrush. I needed to discover extra, ahem, inventive methods to get into the inventive industries, program administration has been the proper match. 

I’ve at all times been an organiser (learn: controlling). From charity avenue concert events, to color coding my felt suggestions after which discovered an extra outlet for this at college; my mates and I spent extra time ferociously organising scholar theatre productions with the overblown dedication of a curator programming a multi-million-pound season on the National Theatre, than doing our precise levels.  

I left college bleary-eyed after 3 years of low cost wine with my average-at-best English diploma tucked underneath my arm and blagged my means right into a job with an immersive theatre firm doing (actually) something they requested me to do.

Unfortunately, this didn’t actually deliver dwelling the bacon and I began on the lookout for some work to do within the day alongside my evenings on the theatre. Through sheer luck (and a hearty pinch of claiming ‘yes’ to plenty and many alternatives), I discovered my option to the colorful reception desk at ustwo — a digital product company in Shoreditch — the place I drew parallels between designing digital merchandise and designing immersive theatrical experiences, and my love of product design was born.

Describe your job at Spotify with out utilizing the phrases “design” or “designer.”

I do a good bit of program administration, a large portion of crew operations, an honest whack of inside group enrichment, with a beneficiant pinch of exterior group development all in help of the Wacom-wielding, experience-crafting group at Spotify. I additionally take care of our self-discipline’s store home windows, the webspace the place you’re studying this and our social channels! We hope it is going to give different Wacom wielders and joyful expertise makers a way of what it’s prefer to work at Spotify and need to be part of our group.

Show us an image of your desk, and clarify why it appears the way it does.

  1. Joy-bringing print by Studio KJP

  2. Joy-bringing photobooth pic of me and my sister, Alice from actually the final time we have been allowed legally exterior in London.

  3. Strategically positioned books, which point out past a shadow of a doubt that I’m tremendous culturally engaged and actually fairly good. Special point out to Period Queen, despatched to me by fellow DPM, Alyce Bargery, to assist me harness my menstrual cycle to channel my energy = game-changing

  4. Coffee (in a maintain cup) as a result of the one means my boyfriend can get me out of the home is by providing me espresso in a KeepCup if I’m going for a stroll within the mornings with him.

  5. Messy wiring and storage. To maintain every part clear and organised on prime I’ve to stuff all of the wires under the floor — in all probability an excellent analogy for my life.

Tell us a few time you beat an intimidating design problem.

The creation of Spotify.Design was a fairly intimidating activity. Designing a design web site to host designers’ content material that our design group felt match to characterize them was generally quite a bit to stay as much as. We have been extremely reliant on shut collaboration with as many members of our design group as potential. We labored laborious to ensure that our group felt possession of this area and like they designed it themselves. 

Oh, after which the worldwide pandemic occurred. We discovered that gathering concepts and suggestions asynchronously was really extra fruitful than the classical technique of gathering folks collectively to talk out loud. Perhaps as a result of it’s simpler to formulate your ideas with out the strain of others sitting there and watching you formulate stated ideas. We discovered their opinions to be most impactful in the beginning after which on the finish of the design section. They despatched us in the proper route, then helped apply the ultimate polish.

If you need to learn extra about this undertaking, I wrote about it right here.

Name three non-designers you’re feeling impressed by when designing.

Please, oh, please can I be forgiven if I offer you 4? These ladies is probably not well-known public figures (but!) however I imagine inspiration begins in your instant circle. They’ve taught me about straight-talking, protecting a development mindset, remaining sensible, and at all times leaving area to get your nails executed, go for a run and even drink a considerable quantity of wine if you want a break.

Gillian Davis and Heather Taylor Portmann

Throughout my profession, I’ve repeatedly been drawn again to the life classes taught to me by these two superior management coaches. For this position at Spotify, they went as far as sending me the job posting, supporting my presentation, streamlining my CV, allaying my post-interview anxiousness, celebrating the ‘call’ and waving me off at my leaving do after I moved to Sweden.

Cliona O’Sullivan and Kamdyn Moore

I’m at all times desirous about how these two main Program Managers at Spotify would strategy a very sticky drawback, and attempt to get myself of their mindset. I do know it’s a bit naff to say you’re impressed by your boss, however reporting into these two folks has been a dream and instilled me with the arrogance to be my genuine self and stoked my love of all issues Program Management.

What would your self-portrait appear to be?

Any closing shout-outs or stuff you’d prefer to share?

I assume my shout out could be for the ‘bossy’, or misplaced arts grads, or the pure organisers on the market. There is a variety of pleasure available in facilitating or creating the area for superb creativity or creatives to thrive. Oh, and Google is your buddy.

And, in peril of all of it getting a bit Oscars speech, my household, companion — Nick, mates, and colleagues are all superb and I really feel nicely fortunate to have you ever all. 

Credits

Spotify Design Team

We’re a cross-disciplinary crew of people that like to create nice experiences and make significant connections between listeners and creators.

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