REI Difference
100% satisfaction assured
We stand behind every part we promote. If you’re not happy with
your REI buy, you possibly can return it for a alternative or refund
inside one 12 months of buy, aside from outside electronics,
which should be returned inside 90 days of buy. Outdoor
electronics embrace exercise displays, GPS-enabled gadgets, bike
trainers, emergency-communication gadgets, and cameras.
REI’s assure does not cowl unusual put on and tear or injury
brought on by improper use or accidents.
If your merchandise has a producing defect in its supplies or
workmanship, you possibly can return it at any time. See our
restricted guarantee.
Gear & recommendation YOU can belief
At REI, we dwell and breathe the outside, and we’re passionate
about sharing our experience with folks of all ability ranges.
Whether you are new to the outside or a seasoned explorer, we’ll
take the time to know your wants and show you how to discover the
proper gear for you.
10% annual member refund
Anyone can store at REI, however for a one-time $20 charge you possibly can
turn into an REI member and luxuriate in a lifetime of advantages. These
embrace an annual member refund, usually 10% again on eligible
purchases.*
*10% is typical however not assured. Your refund is predicated on
eligible purchases, which exclude REI reward playing cards, companies,
charges, REI Adventures journeys, REI Outlet, and discounted gadgets.
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