Don’t know your ADRs out of your OTAs? Need a glamping jargon buster? Don’t fear, you’re not alone. Like any commerce, hospitality and glamping have their very own jargon which is broadly utilized by those that work within the {industry}. There are a lot of phrases and acronyms that get thrown across the {industry} that may be complicated. This useful A to Z glamping jargon buster will assist get you up to the mark with the language of the glamping {industry}.
General hospitality and glamping jargon:
Even although you could be acquainted with a few of these phrases, it’s a good suggestion to maintain this jargon buster readily available simply in case.
ADR: The common each day price is calculated by dividing whole room income by the full variety of occupied rooms over a given time interval. It is primarily used to match comparable belongings and acquire a greater understanding of pricing technique.
Agent: Someone who has been given the authority to behave on behalf of one other.
Amenity: An merchandise or service offered by the glamping host to visitors or teams, ie. toiletries, tea or espresso amenities, tub towels, and linen.
Allocation: Typically refers back to the distribution of rooms.
ARI: Availability, Rates, and Inventory.
Best Available Rate (BAR): A pricing system utilized by lodges to find out a room price based mostly on demand and occupancy.
Booking Window: This is the time that passes between when prospects guide a keep and once they arrive.
Booking System: An on-line reserving engine is a reservation administration system or app that lodges, glamping homeowners, mattress and breakfasts, trip leases, and different lodging suppliers use to take reservations by their web sites, social media accounts, or different advertising channels.
Booking Engine: Typically, it’s an software or piece of software program whose principal job is to assemble buyer bank card and reservation information and hyperlink it with different resort administration instruments like Property Management Software (PMS), channel supervisor, Central Reservations System (CRS), or fee gateway.
B2B: Business to Business.
B2C: Business to Consumer.
Channel Manager: A channel supervisor is a bit of software program that streamlines client info, stock (the variety of open rooms), and lodging charges in real-time. A resort channel supervisor operates by synchronizing all vital information, such because the variety of obtainable rooms and their charges, throughout all OTAs.
Calendar sync: This means that you can join your on-line calendars and show your availability precisely throughout a number of channels.
CMS: Content Management System (used to replace web sites)
CRM: Customer Relationship Management is a system that features automated programming for pre and post-stay components, in addition to loyalty applications, and so forth.
CRS: Central/Computerised Reservations System is a system that facilitates the reserving of rooms.
ETA: Estimated Time of Arrival.
ETD: Estimated Time of Departure.
Extranet: A safe connection established between two corporations’ intranets. OTAs (on-line journey companies) generally use this to permit lodges to keep up their charges and availability whereas additionally receiving reservations.
Intranet: A personal pc community that makes use of the Internet to securely share info inside a company.
iCal or iCalendar: Provides a streamlined and user-friendly calendar that lets you report info on the supply of a selected kind of lodging for a set time period.
KPI: Key Performance Indicator is a goal towards which success may be measured by the variety of confirmed bookings, cancellations, or overview scores, for instance.
LOS (or Length of Stay): The length of a visitor’s go to.
No-Show: Term for reservations the place the confirmed visitor doesn’t present up with out contacting the glamping host or resort to cancel or amend their reserving.
OTA (or Online Travel Agency): OTAs are on-line journey companies whose web sites permit prospects to guide quite a lot of travel-related companies immediately by the Internet. Online journey companies have gotten more and more fashionable, particularly within the last-minute phase and as a result of widespread use of smartphones. Today’s shoppers are all the time on the go, so the good thing about a reserving engine and the reservation options offered by OTAs is that they supply prompt fee and reserving affirmation.
Pax: Number of individuals.
Payment Processor: Hotels or glamping hosts can settle for credit score and debit card funds with the assistance of a fee processor.
PMS: The acronym PMS is often used to confer with property administration software program. It comprises the entire details about shoppers, rooms, and income.
POS: A degree-of-sale system, generally referred to as a POS system, is a tool that can be utilized for retail transactions. It is primarily used as a instrument for processing funds. Still, it provides significantly extra performance than a standard money register, together with the power to course of numerous fee strategies, entry key info, checks stock, and extra.
Room Inventory: The quantity of rooms obtainable to be offered.
search engine optimisation (or Search Engine Optimization): search engine optimisation is an abbreviation for search engine marketing, which is a set of practices aimed toward bettering the visibility and positioning of internet pages in natural search outcomes. Because natural search is the most typical manner for individuals to find and entry on-line content material, having a superb search engine optimisation technique in place is vital for rising the standard and amount of visitors to your web site.
Upsell: Process of offering a visitor with further companies or upgrades for a charge (typically on the level of buy or upon arrival).
Jargon Buster for Rates
In the hospitality {industry}, there may be numerous jargon. It’s not all the time straightforward to grasp, and it’s possible you’ll require help to get by the entire completely different expressions. As an instance, contemplate the entire price varieties with numerous names. Check out our charges jargon buster under.
All-Inclusive: An all-inclusive price incorporates extra than simply the value of lodging into the value per evening, but additionally three meals per day, companies, and actions.
Corporate Rate: A particular decreased price for visitors staying on enterprise underneath negotiated phrases.
DBB: DBB is a price that features dinner, mattress, and breakfast.
Full Board: A full board price consists of mattress, breakfast, lunch, and dinner.
Group Rate: Group journey at negotiated charges (normally decrease than commonplace charges).
Half Board: A half board price consists of mattress, breakfast, and both lunch or dinner.
Net Rate: A wholesale price to permit a third-party markup.
PRPN: Per toom, per evening.
PPPN: Per particular person, per evening.
PP: Per particular person
Room Only: A price for the room solely, no extras included.
Rack Rate: The rack price is usually the usual, non-discounted room price.
Glamping Accommodation Jargon Buster
Glamping, or luxurious tenting, is a superb possibility for a staycation. It combines the thrills of tenting and out of doors dwelling with most of the creature comforts you’d anticipate from a resort or mattress and breakfast. However, with so many various kinds of glamping lodging obtainable, it may be powerful to know which is which. We’ve compiled a jargon buster of the most well-liked glamping lodging under.
Bell Tents
Glamping with bell tents is gaining popularity. Bell tents, that are usually product of canvas, are round with supporting poles within the room. With a spacious inside and sufficient sleeping area for a bunch, these are preferrred for many who wish to reconnect with nature in a extra conventional manner whereas having fun with the comforts of dwelling.
Safari Tents
Safari tents have been round for a whole lot of years. They have been used as moveable lodging by kings, nomads, and hunters. Safari tents at the moment are principally used for luxurious African safari journeys and, extra not too long ago, for glamping getaways. Luxury safari tents are massive, rectangular constructions with a framework of aluminum or fiberglass poles and, now and again, a platform or onerous flooring. The partitions and peaked roof are usually product of a light-weight however weather-resistant and long-lasting canvas-like materials.
Glamping Yurts
A yurt is a round, moveable construction product of wooden and coated in material. They originated in Mongolia, the place nomads have used them because the thirteenth century. They can accommodate the complete household, are easy to arrange, and are extraordinarily effectively insulated. These one-of-a-kind constructions supply a cushty and secluded setting for unimaginable out of doors adventures.
Tipis or Teepees
Glamping tipis or teepees have been developed for the nomadic way of life and are cozy, snug, and easy to arrange. It’s product of picket poles tied collectively on the high of the construction, with a sturdy canvas wrapped across the poles and a gap on the high to let the smoke out, in addition to a small door and a window. In the winter, a fire would warmth the within of the tipi.
Tree Houses
Glamping tree homes are available in quite a lot of sizes and supplies, together with wooden and canvas. If you wish to embrace your internal youngster and expertise nature up shut and private, treehouse glamping could be a magical possibility.
Tiny Houses
Tiny homes have grown in reputation within the final decade as individuals embrace a easy and minimal lifestyle that focuses on the necessities. The tiny home motion has creatively reimagined conventional dwelling area. Each tiny rental is a one-of-a-kind dwelling area that reminds you to dwell with solely what you want and to prioritize what is actually vital in life. Tiny homes may be very eco-friendly, even fully off the grid.
Glamping Cabins
A luxurious glamping cabin is completely different from an ordinary tenting cabin in that it has extra or higher facilities. Hot and chilly working water, luxurious loos, top-of-the-line beds, electrical energy, dishwashers, laundry amenities, and sometimes cable or satellite tv for pc tv will all be included. Glamping cabins are a far cry from the standard tenting expertise, permitting glampers to get again in contact with nature.
Glamping Domes
Domes are trendy constructions that present a excessive degree of consolation whereas having no detrimental environmental influence. They are dome-shaped and product of a mixture of wooden, iron, and canvas. The performance of those constructions permits them to be put in in probably the most scenic and unlikely dome areas, from mountain tops to oceanfront cliffs, making geodesic dome tenting the last word expertise.
Bubbles
Bubble domes, also referred to as bubble tents, are trendy constructions the place luxurious meets nature. The majority of them are insulated with additional padding, offering safety from the weather and climate. Bubble domes are round constructions product of clear materials. They resemble bubbles and have a see-through high in order that glampers can benefit from the views of the sky. They have a low environmental influence and supply snug and heat lodging.
Develop with Glamping Hub
Starting a glamping enterprise is a incredible alternative. You won’t get all the pieces proper the primary time, however you possibly can hold refining and bettering your corporation and visitor expertise. Glamping Hub can help you by offering modern and data-driven options. Our data gives glamping enterprise homeowners and potential buyers with present, related, and industry-specific insights to assist information enlargement plans. Contact us in the present day to collaborate with Glamping Hub.
