On maybe the worst journey day within the U.S., American Airlines grounded its flights on Christmas Eve. Customers had been left annoyed within the early morning hours on December 24, 2024, and naturally, many need solutions now. In a press release obtained by CNN, AA defined what was occurring.
“It’s all hands on deck as our team is working diligently to get customers where they need to go as quickly as possible,” the airline mentioned in its assertion. “We apologize to our customers for the inconvenience.”
A spokesperson for the airline additionally commented on the scenario, telling CNN that prospects ought to “expect some delays throughout the day, but [we’re] working to mitigate those and avoid cancels. We have a smaller schedule today and have the staffing to support the quick recovery.”
Find out what induced American Airlines to floor its flights on Christmas Eve.
BREAKING: American Airlines has grounded all flights on account of a technical concern. The FAA has issued a nationwide floor cease at first of Christmas Eve
— Insider Paper (@TheInsiderPaper) December 24, 2024
Why Were American Airlines Flights Grounded?
According to a Federal Aviation Administration (FAA) discover, American Airlines requested a full floor cease for its flights at round 7 a.m. ET. The FAA didn’t reply to inquiries concerning the halt.
According to NBC Chicago, a “technical issue” induced the widespread floor cease to all AA flights.
“A technical issue is affecting American flights this morning. Our teams are working to resolve the issue as quickly as possible, and we apologize to our customers for the inconvenience,” the airline defined.
American Airlines Flights Status
We have resolved a vendor expertise concern that briefly affected flights this morning. We sincerely apologize to our prospects for the inconvenience and have issued a journey alert to permit for added flexibility. https://t.co/lAp094H8cx
— americanair (@AmericanAir) December 24, 2024
At about 10:30 a.m. ET, AA issued a assertion on social media with a standing replace.
“We have resolved a vendor technology issue that briefly affected flights this morning,” the airline’s official account tweeted. “We sincerely apologize to our customers for the inconvenience and have issued a travel alert to allow for additional flexibility.”
According to a number of retailers, most flights resumed by round 8 a.m. ET.
What Happened to American Airlines Boarding Passes?
Countless social media customers complained on-line that their boarding passes for sure AA flights weren’t scanning correctly across the time that the airline issued a floor cease.